Terms of service

Terms and Conditions

Effective Date: October 27, 2025

Welcome to SalonSupplyUSA! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to these Terms and our Privacy Policy [LINK]. Please read them carefully.

Overview
SalonSupplyUSA (“we”, “us”, or “our”) operates this website to provide customers with access to quality salon and wellness equipment. The following Terms explain how we manage orders, returns, shipping, and customer interactions in compliance with applicable laws.

1. Eligibility and Account Information
By using our site, you confirm that you are at least the legal age of majority in your region or have consent from a parent or guardian. You agree to provide accurate, complete, and up-to-date information when making purchases. You are responsible for maintaining the confidentiality of your account and password.

2. Product Information
We aim to describe and display our products as accurately as possible. However, colors, sizes, or details may vary slightly depending on your device settings. We reserve the right to modify, update, or discontinue products without notice. Product availability and descriptions may change at any time.

3. Orders and Payments
When you place an order, you are making an offer to purchase a product. Orders are accepted once payment has been processed and confirmed. You agree to provide accurate payment and billing details. All prices are displayed in U.S. dollars unless otherwise stated and exclude taxes, duties, and shipping costs unless specified.

If a product becomes unavailable after an order is placed, we will notify you promptly and provide a refund or alternative option. We reserve the right to cancel any order suspected of fraud or misrepresentation.

4. Shipping and Delivery
We process and ship orders as quickly as possible. Estimated delivery times are provided at checkout but are not guaranteed. Delays caused by carriers, customs, or unforeseen events are outside our control. Once the product has been shipped, responsibility for the item transfers to the carrier.

5. Returns and Refunds
All returns and cancellations are subject to our Refund Policy [LINK]. Products that are custom-made or made-to-order cannot be returned or refunded once production has begun. Customers are responsible for return shipping costs unless otherwise stated.

6. Intellectual Property
All content, designs, images, and trademarks displayed on this website are the property of SalonSupplyUSA or its licensors. You may not copy, reproduce, distribute, or modify any materials without our written permission.

7. Third-Party Services and Links
Our website may include links to third-party websites or services. We are not responsible for the content, policies, or actions of any third-party site. Accessing third-party links is at your own risk, and we encourage you to review their respective terms and policies.

8. Limitation of Liability
To the fullest extent permitted by law, SalonSupplyUSA and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product that caused the issue.

9. Warranty
Warranties vary depending on the product manufacturer. Please review the warranty details on the individual product page or contact us for clarification. Damage caused by misuse or neglect is not covered under warranty.

10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction where SalonSupplyUSA operates. Any disputes will be handled in the appropriate courts of that jurisdiction.

11. Changes to Terms
We may update these Terms from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date. Continued use of the site after updates means you accept the new Terms.

12. Contact Information
For any questions about these Terms and Conditions, please reach out to us using the contact information below:

Business Name: SalonSupplyUSA
Email: support@salonsupplyusa.com
Phone Number: (551) 233-5102
Customer Service Hours: Mon–Sat, 9:00 a.m.–11:30 p.m. EST
Business Address: 136 Kingsland Road Clifton, NJ 07014 United States